Credits, Subscriptions and the Bill You Didn't Expect

A card statement showing a small charge followed by a larger one

A reviewer of one of the larger AI headshot tools wrote this: "You're required to pay $29 up front before seeing your final headshots." Another, on a different tool: "Picked the worst outfits so you have to get credits to edit." A third, about a third company: "They make you pay for a subscription, act like they're going to generate the headshots, and then they ask you to pay more in the form of credits."

Three companies, three people, one complaint. It is worth understanding the shape of it, because it is not an accident — it is a pricing model, and it is now the norm.

The four patterns

Pay up front, see nothing first. You buy before you know whether the tool can do your face. One company's own reply to a complaint about this was disarmingly honest: previews are not offered "as AI generation is very costly." True, and also the customer's problem rather than theirs.

The first purchase is not the finished thing. You get thirty photos. Eight are usable. The outfits are wrong, there is jewellery you do not own, the hair is the wrong length. Fixing any of it costs credits. The first payment bought you a draft.

The subscription you did not notice. The reviews on this are the angriest of all — people who found the charge on a bank statement, went to cancel, and could not find where.

The credits that vanish on a failure. Generation fails, returns a blank, or returns something unusable. The credits are still spent. Whether you get them back depends on whether anyone answers support.

Why it is structured this way

Not because these companies are unusually greedy. Because every image costs them money.

A physical photographer charges once because their cost is their time, and the shoot ends. An AI tool's cost continues for as long as you keep pressing generate. A single flat price has to be set high enough to survive the heaviest user, which makes it too expensive for everyone else — or set low, in which case the heavy user is a loss.

Credits solve that. They are a reasonable answer to a real problem.

The problem is where the line falls. If the first payment reliably produces something you can use, credits are a fair way to buy more. If it does not, credits are how you pay twice for the thing you already bought.

The four questions

Findable in about two minutes on any of these sites:

1. Does this charge repeat? Look for subscription, plan, per month, renews. If the checkout mentions a plan but the headline says a price, the headline is the introductory rate.

2. Where is the cancel button? Not "is there one" — where. If you cannot find it while logged out, assume it is hard to find while logged in. A tool that can be cancelled from account settings in two clicks is telling you something about how it expects to keep you.

3. What does the first payment actually include? Count what is separate. Editing? Retries? Extra outfits? Backgrounds? A different expression? If four of those are separate, the price on the page is a deposit.

4. What happens when a generation fails? The answer is usually not on the site, which is itself the answer. Check reviews for the word credits next to the word refund.

What the refund guarantee usually means

Most of these tools advertise one. Read the shape of it.

A common form is a promise of at least one usable photo — and if you do not get one, a refund. That is a real commitment, and it is also a low bar. One usable photo out of thirty satisfies it. A customer who wanted a set and got one is disappointed and un-refunded at the same time.

The other thing to check is how the refund is processed. One reviewer was told to take it up with their own bank. Whatever the merits of that, it is a five-to-fifteen-day answer to a problem the tool created.

What we do

One-time credit packs, priced at $2.99, $10.99 and $20.99. No subscription, no plan, nothing that renews — there is no recurring charge to find on a statement later, because there is no mechanism for one.

Credits are spent on generating photos, and a photo costs 300. New accounts get a free credit grant to try it before spending anything, and there is a periodic free grant on top. The free grant is capped by number of recipients — it is a launch offer, not a permanent free tier, and we would rather say that here than let you discover it.

We are not claiming the model is beyond criticism. Credits still mean a bad generation costs you something, and that is the honest weak point of every tool in this category including ours. What we can say is that nothing repeats, nothing needs cancelling, and the price you see is the price.

The short version

Credits exist for a real reason and are not a trick by themselves. The trap is when the first payment buys a draft rather than a result.

Before you pay anywhere: does it repeat, where do I cancel, what is separate, and what happens when it fails. Four questions, two minutes. The tools that answer them clearly on the pricing page have usually thought about the rest too.

Reconnecting…